Privacy Policy

This Privacy Policy explains how Freshclubnews manages personal information for participants, customers, and visitors located in Australia. We aim to handle information with care that aligns with reasonable expectations for booking educational workshops and purchasing related services. This document describes what data we collect, how we use it, the circumstances in which we may share it, and options available to you. Please read it carefully to understand our practices. By interacting with our website or services, you acknowledge that you have reviewed this policy.

Information we collect may include contact details such as name, email, and phone; booking information such as session preferences, location, and dates; and communications that you send to us, including enquiries and feedback. Where relevant for transactions, we may process payment-related details through trusted payment providers. We also collect technical data such as device type, browser, approximate location, pages visited, and referral sources. This technical data helps us operate, secure, and improve our website, and is commonly collected via cookies, analytics tools, and similar technologies.

We use personal information to provide and refine our floral workshops and online sessions, to arrange schedules, to manage bookings, to respond to messages, and to deliver updates or tips that you request. We may send service emails about confirmations, reminders, or practical instructions for sessions you plan to attend. Marketing communications are sent with appropriate permissions and can be managed using provided preferences or unsubscribe options. We apply safeguards intended to reduce risks of accidental loss, misuse, or unauthorized access, and we review our measures periodically.

We may share personal information with third parties that assist us in delivering services, such as payment processors, email platforms, cloud hosting, and analytics providers. These partners are engaged to support functions like transaction processing, customer support, and system security. When we share data, we endeavor to do so under appropriate confidentiality or processing terms. We may also disclose information when required by applicable law, regulation, or a lawful request from authorities, or in connection with protecting our rights, users, or the public as permitted by law.

Cookies and similar technologies help personalize content, remember preferences, and analyze usage patterns. You can manage cookies through browser controls. Declining certain cookies may affect convenience features, while essential cookies support basic site functions. Our cookie banner allows you to accept or decline non-essential categories; your choice will be stored as a preference. For more detail on cookies, please review the consent notice presented when you visit the site and adjust settings as needed.

Data retention is guided by operational and legal requirements. We keep personal information for as long as needed to provide services, comply with obligations, resolve disputes, and enforce agreements. When information is *** longer required, we seek to delete or de-identify it in a reasonable timeframe. Security measures include restricted access, encryption in transit where appropriate, and monitoring for unusual activity. While *** method can be completely free of risk, we work to maintain an environment that supports ongoing protection.

Your choices include the ability to access and correct certain personal information, update preferences, and opt out of marketing communications. You can request access to personal information we hold about you, ask for corrections where details are inaccurate, or request deletion where applicable and not restricted by legal obligations. To exercise rights or submit questions, please contact us using the details provided below. We will aim to respond within a reasonable period, taking into account the nature of the request and applicable laws.

Our services are intended for adults and supervised learning environments. If you believe a minor has provided personal information without appropriate consent, please contact us so we can take reasonable steps to address the matter. Our website may include links to internal pages that provide further information, including our legal notices and workshop guidance. When interacting with integrated technologies such as maps or embedded media, usage may involve data processing by the respective providers in accordance with their policies.

International transfers may occur when third-party providers store or process information in other jurisdictions. Where such transfers happen, we aim to apply safeguards consistent with the nature of the services provided. If our ownership or organizational structure changes, personal information may be transferred as part of a business process subject to continued protection. Material updates to this Privacy Policy will be posted on this page with a revised effective date so that you can review changes.

Contact us at Freshclubnews@gmail.com or by phone at +61472359841. Postal address: 9 George Street, Brisbane QLD 4000, Australia. If you have concerns about privacy, you may also consider contacting relevant Australian regulators for guidance. We appreciate your trust and will continue to refine our practices to support clarity, security, and respectful handling of personal information.